Transform Your Organization, Workplace, Relationships
In Fearless Conversations we support you in developing empathy in your communication and relationships. Empathy is likened to standing in someone else’s shoes. It begins with a choice to hear what matters to another person in order to understand his or her feelings and values. Empathy depends on open-hearted curiosity. Empathy is not agreement, but rather a willingness to understand fully someone else’s point-of-view. We need not have ever been in the same situation as the persons to whom we are listening. Rather, we empathize when we listen without filtering through our values, judgments, opinions or preferences. Our clients learn practical skills to communicate with empathy.